Work for Us

Thanks for your interest in Vertical World employment!

Mission Statement:
As a company we strive to provide the best customer service, route setting, music, and cleanliness to
our customers on a daily basis. We treat all customer interactions as if we are serving our friends or
family. We accomplish this by hiring employee associates who care about climbing and our customers
and provide them with the training and motivation to give great customer service.

We are currently hiring (click for more info):

SOCIAL MEDIA COORDINATOR

ASSISTANT PROGRAM COORDINATOR

YOUTH PROGRAM INSTRUCTOR LEVEL 1

YOUTH PROGRAM INSTRUCTOR LEVEL 2

ELEVATE CLIMBING WALLS – CONSTRUCTION


SOCIAL MEDIA COORDINATOR

The Social Media Coordinator (SMC) will help plan and create engaging content and suggest creative ways to attract more members with the help of the Marketing Director (MD). This position will create reels, stories, and posts that are in line with our brand and engage with our community. A successful SMC is collaborative, creative, social-media savvy, and passionate about rock climbing. 

Location: Vertical World Seattle 

Hours: Part time, with full-time available with front desk 

Reports to: Marketing Director 

Compensation: $20 – $25 hourly 

Work Location: 100% In-person 

This position alone is part time but may be combined with other positions to make a full-time position. This job description is not necessarily an exhaustive list of all responsibilities, skills, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, VW reserves the right to revise the job or to request that other or different tasks be performed. 

Responsibilities: 

  • Develop and curate engaging content for social media platforms. 
  • Assist in the creation and editing of written, video, and photo content. 
  • Attending events and producing social media content. 
  • Maintain unified brand voice across different social media channels. 
  • Collaborate with marketing team to create a social media calendar. 
  • Interact with users and respond to social media messages, inquiries, and comments. 

Expectations/Values: 

  • Uphold the highest possible standards for VW social media content 
  • Have great enthusiasm for the job 
  • Bring positivity to the work environment 
  • Plan content that aligns with VW core values 
  • Work collaboratively with all VW staff to achieve our goals 
  • Stay current with social media trends and integrate innovative ideas into social strategies. 
  • Always follow VW practices 

Requirements: 

  • Must be flexible with schedule availability within the hourly commitment based on business needs, including possible evenings and weekends.  
  • This position requires the coordinator to be physically present in the gym 
  • Must be able to reliably commute to any VW location 
  • Proficiency with major social media platforms 
  • Proficiency with video and photo editing tools 
  • Social listening skills 
  • Ability to notice current and future trends in the social media space 
  • An active interest in climbing and community engagement. 

 Benefits: 

  • Free VW Membership  
  • Pro Deal and industry discounts 
  • Combined Sick/PTO 
  • Company matching retirement plan 
  • Full health benefits if full time (30+ hours) 

To apply, please email a resume and cover letter to Brock


ASSISTANT PROGRAM COORDINATOR

Vertical World has a longstanding legacy of producing the highest quality youth programs in the Region and has the reputation of being an industry leader in the category Nationwide. The Assistant Programs Coordinator (APC) plays a crucial role in working with the Program Coordinator (PC) to uphold these standards. The position helps oversee daily activities in programs and the troubleshooting staffing challenges on various levels. It is the duty of the APC to lead by example and help our program staff members deliver the highest level of climbing instruction and professionalism to all youth climbers. The APC will uphold the exceptional legacy of the Vertical World youth climbing community.

Location: Vertical World Seattle

Hours: 24 – 28 hrs per week as APC. Full time requires other duties at VW.

Reports to: Youth Program Coordinator

Compensation: $21 – $24 hourly

This position alone is part time, but may be combined with other positions to make a full time position.

This job description is not necessarily an exhaustive list of all responsibilities, skills, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, VW reserves the right to revise the job or to require that other or different tasks be performed.

Responsibilities:

  • Program sign ups, cancellations, make ups, wait list additions, and enrollment status maintenance
  • Assist with:
    • Scheduling and staffing of programs
    • Finding substitutes when needed
    • Make sure schedule is correct on website and in house
    • Program paperwork processing and management like program contracts and any other documents
    • Logistics of summer camps and seasonal offerings
  • Checking in with program staff on a regular basis and assist with performing annual reviews
    • Shadow program staff and give constructive criticism when necessary
    • Update staff paperwork i.e. training documents, etc.
    • Assist in training new program staff and perform biannual training for program staff when applicable
  • Sub for classes as needed
  • Promptly respond to emails and communications from parents and program members about programs
  • Setting up program billing configurations in RGP and setting up and managing prorated amounts or special circumstances
  • Communicate to parents and program members about special offerings, holiday schedules, and other special circumstances
  • Outreach to marketing team to promote programs
    • Attend camp fairs and other public outreach sources
  • Present updates at staff meetings, coordinator meetings, and in the com log
  • Creating ongoing program resources
    • Class content and expectations, tasks, and games
  • Work front desk or other duties outside of core responsibilities
  • Any task given by PC or gym management

Expectations/Values:

  • Uphold the highest possible standard of care and instruction
  • Have great enthusiasm for the job
  • Bring positivity to the work environment
  • Work collaboratively with all VW staff to achieve our goals
  • Show initiative to learn and adapt to situations to benefit VW and its climbers
  • Implement age-appropriate lessons plans for students
  • Plan for a balance of safety, technical skill, and fun in each class
  • Always follow VW practices

Skills:

  • Thrives working in a team
  • Self-motivated and able to act independently
  • High level of organization and attention to detail
  • Great communication skills
  • Ability to deal with difficult circumstances with a positive attitude
  • Great with kids and their families

Requirements:

  • Experience with Rock Gym Pro software or ability to quickly learn new software
  • Experience working with youth climbers and their families
  • Wide range of climbing skills knowledge
  • Must be able to reliably commute to any VW location

Benefits:

  • Free VW membership
  • Pro Deal and industry discounts
  • Combined Sick/PTO
  • Company matching retirement plan
  • Health Insurance if full time (30+ hrs/ week)

To apply, please email a resume and cover letter to seattle-programs@verticalworld.com


YOUTH PROGRAM INSTRUCTOR LEVEL 1

Vertical World has a longstanding legacy of producing the highest quality youth programs in the Region and has the reputation of being an industry leader in the category Nationwide. Youth Program (YP) Instructors teach rock climbing classes and camps to a wide range of youth climbers enrolled in our programs. The ages range from 2 – 19.  YP instructors will teach classes throughout multiple seasons within the program department; School year programs, Day Camps, Summer Camps, and more. Duties may also include group offerings like Birthday Parties and groups. It is the duty of the YP Instructor to deliver the highest level of climbing instruction and professionalism to all youth climbers. YP Instructors uphold the exceptional legacy of the Vertical World youth climbing community. 

Location: Vertical World Seattle 

Hours: 2 or less hrs per week (Part Time) 

Reports to: Youth Program Coordinator 

Compensation: $20 hourly 

This job description is not necessarily an exhaustive list of all responsibilities, skills, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, VW reserves the right to revise the job or require that other or different tasks be performed. 

Responsibilities 

  • Teaching Vertical World Youth Programs 
  • Work in various youth climbing offerings such as VW Groups and Parties 
  • Assist participants and their families with their needs 
  • Maintain consistent and thorough class notes  

Expectations/Values 

  • Uphold the highest possible standard of care and instruction 
  • Have great enthusiasm for the job 
  • Bring positivity to the work environment 
  • Work collaboratively with all VW staff to achieve our goals 
  • Show initiative to learn and adapt to situations to benefit VW and its climbers 
  • Implement age-appropriate lesson plans for students 
  • Plan for a balance of safety, technical skill, and fun in each class 
  • Always follow VW practices 

Requirements 

  • Attend all required staff meetings and 1:1’s with supervisors 
  • VW Top Rope belay certified or ability to pass test 
  • Current First Aid certification and Safesport certification (can be completed within first  3 months of employment) 
  • Must work at least one programs per week 
  • Seasonal commitment required (school year and/or summer camp) 

Benefits 

  • 50% off VW Membership 
  • Pro Deal and industry discounts 
  • Combined Sick/PTO 
  • Company matching retirement plan 

To apply, please email a resume and cover letter to seattle-programs@verticalworld.com


YOUTH PROGRAM INSTRUCTOR LEVEL 2

Vertical World has a longstanding legacy of producing the highest quality youth programs in the Region and has the reputation of being an industry leader in the category Nationwide. Youth Program (YP) Instructors teach rock climbing classes and camps to a wide range of youth climbers enrolled in our programs. The ages range from 2 – 19.  YP instructors will teach classes throughout multiple seasons within the program department; School year programs, Day Camps, Summer Camps, and more. Duties may also include group offerings like Birthday Parties and groups. It is the duty of the YP Instructor to deliver the highest level of climbing instruction and professionalism to all youth climbers. YP Instructors uphold the exceptional legacy of the Vertical World youth climbing community. 

Location: Vertical World Seattle 

Hours: 5 – 28 hrs per week (Part Time) 

Reports to: Youth Program Coordinator 

Compensation: $20 – $22 hourly 

This position has the potential to combine with other duties at VW to create a full-time position This job description is not necessarily an exhaustive list of all responsibilities, skills, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, VW reserves the right to revise the job or require that other or different tasks be performed.  

Responsibilities 

  • Teaching Vertical World Youth Programs 
  • Work in various youth climbing offerings such as VW Groups and Parties 
  • Assist participants and families with their needs 
  • Maintain consistent and thorough class notes  

Expectations/Values 

  • Uphold the highest possible standard of care and instruction 
  • Have great enthusiasm for the job 
  • Bring positivity to the work environment 
  • Work collaboratively with all VW staff to achieve our goals 
  • Show initiative to learn and adapt to situations to benefit VW and its climbers 
  • Implement age-appropriate lesson plans for students 
  • Plan for a balance of safety, technical skill, and fun in each class 
  • Always follow VW practices 

Requirements 

  • Attend all required staff meetings and 1:1’s with supervisors 
  • VW Top Rope belay certified or ability to pass test 
  • Current First Aid certification and Safesport certification (can be completed within first 3 months of employment) 
  • Must work at least two programs per week 
  • Seasonal commitment required (school year and/or summer camp) 

Benefits 

  • Free VW Membership 
  • Pro Deal and industry discounts 
  • Combined Sick/PTO 
  • Company matching retirement plan 

To apply, please email a resume and cover letter to seattle-programs@verticalworld.com


ELEVATE CLIMBING WALLS – CONSTRUCTION

Check back soon for currently available positions!

Vertical World is proud to be an Equal Opportunity Employer. Here at Vertical World, we do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We pride ourselves in creating an inclusive and welcoming community in our facilities.