Work for Us
Thanks for your interest in Vertical World employment!
Mission Statement:
As a company we strive to provide the best customer service, route setting, music, and cleanliness to
our customers on a daily basis. We treat all customer interactions as if we are serving our friends or
family. We accomplish this by hiring employee associates who care about climbing and our customers
and provide them with the training and motivation to give great customer service.
We are currently hiring (click for more info):
GROUP INSTRUCTOR
Vertical World has a longstanding legacy of producing the highest quality youth programs in the region and has the reputation of being an industry leader in the category Nationwide. Group Instructors teach single visit group bookings such as Birthday Parties and Rock Climbing Experiences as well as ongoing groups with the need to lesson plan and create curriculum content as well. Other instruction will include School Groups, Not For Profit Groups, and Kids Night Out, and custom groups, all with a wide age range (children and adults) and ability of climbers. It is the duty of the Group Instructor to deliver the highest level of climbing instruction and professionalism to all youth climbers. Group Instructors uphold the exceptional legacy of the Vertical World youth climbing community.
Location: Vertical World Seattle
Hours: 5 – 28 hrs per week (Part Time). Weekends required.
- Saturdays from 11a – 7p
- Sundays from 10a – 5p
Reports to: Groups Coordinator
Compensation: $20.80 – $22 hourly
This position has the potential to combine with other duties at VW to create a full-time position
This job description is not necessarily an exhaustive list of all responsibilities, skills, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, VW reserves the right to revise the job or to require that other or different tasks be performed.
Responsibilities:
- Work in single visit groups such as Birthday Parties and Rock Climbing Experiences
- Teach School Groups and Not For Profit Groups which can be single visit and ongoing
- Instruct kids and create lesson plans for those signed up for Kids Night Out
- Assist participants and their families with their needs
- Maintain consistent and thorough notes for ongoing groups and Kids Night Out
- Cleaning, organizing and other tasks to service the gym when needed
Expectations/Values:
- Uphold the highest possible standard of care and instruction
- Have great enthusiasm for the job
- Bring positivity to the work environment
- Work collaboratively with all VW staff to achieve our goals
- Show initiative to learn and adapt to situations to benefit VW and its climbers
- Implement age-appropriate lessons plans for students
- Plan for a balance of safety, technical skill, and fun in each class
- Always follow VW practices
Requirements:
- Attend all required staff meetings and 1:1’s with supervisors
- VW Top Rope belay certified or ability to pass test
- Current First Aid certification and SafeSport certification (can be completed within first 3 months of employment)
- Seasonal commitment required (school year and/or summer season)
Benefits:
- Free VW Membership
- Pro Deal and industry discounts
- Combined Sick/PTO
- Company matching retirement plan
To apply, please send resume and cover letter to: Jade
ELEVATE ACCOUNT MANAGER
Elevate Climbing Walls is a small but growing construction company building a variety of climbing wall projects, from residential home walls to large commercial gyms. We’re looking for a highly motivated, hands-on individual to join our team who can manage multiple aspects of a project from start to finish, while also building and maintaining client relationships. If you’re someone with a mix of project management experience, a strong attention to detail, and some sales acumen, we’d love to hear from you! Please contact the Elevate Office with questions.
Job Description:
This is an in-person position, located in Kent, WA. As an Account Manager, you’ll be one of the go-to people for managing client accounts, working with the Senior Project Manager, ensuring project stay on schedule and budget. You’ll play a role in maintaining client relationships and securing new business. This is a multi-faceted position that requires a strong balance of organizational skills, communication abilities, and a proactive attitude. As we expand and evolve, there may be times when you’ll be asked to take on tasks that are outside of your usual responsibilities.
Key Responsibilities:
- Act as the primary point of contact between the client and the internal team on assigned projects.
- Maintain accurate project documentation, including timelines, required insurance documents, budgets, and change orders.
- Collaborate with in-house sales team to identify potential leads and develop strategies to convert them into customers.
- Assist in proposal preparations, estimates, and bids for potential clients.
- Develop and nurture long-term relationships with clients, ensuring high levels of satisfaction and repeat business.
- Communicate regularly with clients to provide updates and gather feedback.
Requirements:
- Experience in production or project management, in construction or a related field.
- Strong organizational skills and the ability to execute multiple projects simultaneously.
- Excellent communication skills, both verbal and written, with a customer-first attitude.
- Some sales experience or a strong desire to learn and grow in a sales role.
- Familiarity with project management software (e.g., Contractor Foreman, or similar) and Microsoft Office Suite.
Preferred Qualifications:
- A background in construction estimating or cost management is a plus.
- Familiarity with construction-related regulations and insurance compliance.
- Climbing or other outdoor industry experience.
Starting at $29-34/hr DOE
To apply, please send resume to the Elevate Office.
Vertical World is proud to be an Equal Opportunity Employer. Here at Vertical World, we do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We pride ourselves in creating an inclusive and welcoming community in our facilities.